Frequently Asked Questions

Everything you need to know about our luxury fragrances

What is the difference between Eau de Parfum and Extrait de Parfum?

Eau de Parfum typically contains 15-20% fragrance oil, offering long-lasting wear. Extrait de Parfum is more concentrated (20-40%), providing a deeper, more intense scent profile that lingers even longer on the skin.

Does Orientica offer international shipping?

Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.

Can I return a fragrance if I don't like the scent?

Due to the nature of beauty products and hygiene standards, we only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing our discovery sets or travel sprays before committing to a full bottle.

Are Orientica perfumes cruelty-free?

Yes, we are committed to ethical beauty. None of our finished products or ingredients are tested on animals, and we work closely with suppliers who uphold these same standards.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.